DESKTOP · iPHONE · ANDROID CREW TABLETS
Help for authorized operational personnel
D4 Graffiti Operations supports CSR requests, job information, work photographs, and crew maintenance workflows. Operational features require an approved account and the appropriate role. These support and privacy pages are available without signing in.
Contact Support
For technical assistance, login help, account access, corrections, or data deletion requests, contact Dillon Campa.
dillon.campa@gmail.comInclude your platform, app version when available, a short description of the issue, and the steps that led to it. Sending an email opens your email app; this page does not submit a support form.
Login assistance
- Use the email address associated with your account.
- Select Forgot password on the sign-in screen for a password reset. Check your spam or junk folder if the message does not arrive.
- Complete email verification and wait for administrator approval if requested.
- If you see a session error, sign in again. Contact support if the problem continues.
Never send a password, sign-in code, or session token to support.
Request account access
Contact support or your responsible administrator with your name, work email, organization or crew, and the access you need.
Account creation does not automatically grant access. An administrator reviews approval and assigns the appropriate role. If your job or crew changes, ask the administrator to review your access.
Report a technical problem
- Identify the desktop website, iPhone app, or Android crew tablet app.
- Include the device model, operating-system/app version, and approximate time.
- Describe what you expected and what happened, including the exact error message.
- Add a screenshot if helpful. Hide personal information and credentials; include job references only when necessary.
For map or upload issues, mention your connection status and relevant permission settings.
Account and data requests
Use the support address for account removal, corrections, or questions about personal information in retained work records. Identity or authority verification may be required.
In the iPhone app, you can also open Menu → Profile → Delete account. Shared job records and work photographs may be retained separately from an account.
Privacy and permissions
The Privacy Policy explains Firebase Authentication and Firestore, Google Drive photographs, device permissions, push notifications, and authorized live tablet tracking.
Camera, photo, location, and notification permissions can be reviewed in your browser or device settings. For managed crew tablets, coordinate operational setting changes with your administrator.